Running an e-shop comes with a range of legal obligations — from proper terms and conditions through complaints procedures to correct consumer information. I prepare complete legal documentation for you and advise on how to meet all regulatory requirements.

I have experience providing legal support to e-commerce projects of various sizes, from startup e-shops to large marketplace platforms. I understand the specifics of online sales and help you avoid common legal mistakes that can lead to fines or customer disputes.

What I help with

Terms & Conditions

Preparation and review of T&Cs in compliance with civil code and consumer protection law.

Complaints Procedures

Setting up complaints processes, warranty terms and handling customer complaints.

Online Consumer Protection

Disclosure obligations, right of withdrawal and prevention of unfair commercial practices.

Marketplaces & Platforms

Legal framework for marketplace models, seller relationships and platform regulation (P2B).

Cross-border E-commerce

Legal requirements for selling to other EU countries, VAT rules and local regulations.

Online Advertising Regulation

Rules for discounts, influencer marketing, competitions and targeted advertising.

Need legal documentation for your e-shop?

Get in touch and we will agree on a fixed price. No hourly rates.

Contact me